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Privacy Policy

Privacy Policy

This Privacy Policy explains how Sourcelettersilver collects, uses, discloses, and protects personal data in connection with sourcelettersilver.shop and related communications. It applies to visitors, users, and others who interact with the site or our services.

Terms of Service Contact
Policy guidance

This introductory summary highlights the main areas addressed in the policy and directs readers to the related support and governing terms.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
01
Processing Purpose

How We Use Data

We use personal data to operate and secure the website, respond to inquiries, provide legal services for the IT sector, manage client or prospective client communications, maintain records, improve site performance, detect and prevent misuse, and comply with legal or contractual obligations. We may also use data to support billing, administration, and internal review of service quality.

Processing is limited to operational needs, user requests, and legal compliance.
02
Data Sharing

Service Providers and Partners

We may share personal data with service providers that support hosting, security, analytics, communications, document handling, or other operational functions. Where we engage external professionals or contractors, they are expected to use the data only for the assigned purpose and to maintain appropriate confidentiality safeguards. We do not authorize such parties to use personal data for their own unrelated purposes.

Service providers receive only the information needed to perform their functions.
03
Legal Basis

Legal Disclosures

We may disclose personal data where required to comply with law, lawful requests, court orders, or regulatory obligations. We may also share information when necessary to establish, exercise, or defend legal claims, protect our rights, or address suspected fraud, security incidents, or misuse of the site.

Disclosure may be required to meet legal, regulatory, or enforcement obligations.

Contact Information

Email contact
[email protected]
Telephone contact
+65 3681 1736
Mailing address
1, Ang Mo Kio St 32, Singapore, SG
Privacy contact
Contact Page

Use the contact details below for privacy questions, requests, or concerns about this policy.

Contact Page

Subject to legal limits, you may request access to your personal data, ask for correction of inaccurate information, request deletion where appropriate, or object to certain processing. You may also ask for clarification about how your data is used. Some requests may be declined if we must keep the information for legal, security, or operational reasons.

Available rights may vary depending on the nature of the data and applicable law.

To protect privacy and security, we may need to verify your identity before acting on a request. We will review requests within a reasonable period and respond in accordance with applicable law. If a request cannot be fully granted, we will explain the reason where appropriate.

Requests are reviewed and handled after reasonable verification of identity and scope.

We retain personal data for the period needed to provide services, manage inquiries, maintain records, resolve disputes, comply with legal obligations, and support legitimate business needs. When data is no longer required, we will delete it, anonymize it, or otherwise handle it in a manner consistent with our retention practices and applicable law.

Data is kept only for as long as needed for the stated purpose or legal recordkeeping.

If we make material changes to this Privacy Policy, we will update the posted version and may provide additional notice where appropriate. The revised policy will apply from the effective date shown or, if no date is shown, from the time it is posted. We encourage users to review this page periodically.

We may revise this policy to reflect legal, operational, or technical changes.
01

Data We Collect

We may collect identifiers and contact details, account or inquiry information, service-related communications, technical data such as device and browser information, usage data, and any other information you choose to submit through forms or correspondence. Where needed to provide legal services for the IT sector, we may also process information contained in project materials, documents, or instructions you provide.

The categories of data collected depend on how users interact with the site and services.
02

Sources of Data

We collect personal data directly from you when you submit forms, request information, communicate with us, or otherwise use the site. We also receive certain data automatically through the operation of the website, including logs, device signals, and cookie-related information. In some cases, we may receive information from service providers, business partners, or other parties acting on your instructions or in connection with a matter you have raised.

Information is obtained from users, site activity, and service providers involved in operating the site.
03

Types of Cookies

The site may use essential cookies to support core functions, security cookies to help protect the site, and performance or analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for site operation and improvement.

We use cookies for operation, security, and basic analytics.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference tools. Blocking or deleting cookies may affect site functionality, including security features and form performance. Some cookies are necessary for the site to operate and cannot be fully disabled without limiting access to certain functions.

Browser settings and related tools may be used to limit non-essential cookies.